Link your Ticketing Account

Step By Step Guide

Please follow the steps below to link your Ticketing Account to your Digital Account.

• 

  Step 1 - Visit Site and Click Account Icon

  Head to tickets.avfc.co.uk and click the account icon in the top right hand corner.

• 

  Step 2 - Login to your Digital Account

  This will take you through to the Digital Account login page. If you have a Digital Account, enter your login details and log in.

  If you don't have a Digital Account you will need to create one:

  Click here for the digital account registration guide 

• 

  Step 3 - Link Your Fan ID

  As this is first time you have logged into the ticketing site with your Digital Account, you will need to link your ticketing account. To do so, you need to enter your Fan ID.

  Your Fan ID can be found on the following:

  • Your Season Ticket
  • Any match tickets you have purchased
  • Ticketing confirmation emails

  If you are unsure of your Fan ID please contact the Ticket Office either via ticketsales@avfc.co.uk or by calling 0333 323 1874

  If you don't have a Fan ID or have never purchased a ticket through the ticketing website, you will need to click "Create Fan ID".

  Please do not create a new Fan ID if you have ever purchased tickets before. 

  Any previous booking history will not be carried across if you create a new fan ID, meaning you may miss out on opportunities such as applying for cup final tickets in future. If you are not sure of your Fan ID, please contact the Ticket Office using the details above.

• Step 4 - Account Page

  When you successfully link your Fan ID to your Digital Account, you will be sent back to the Ticketing website.

  On desktop & larger screens, the icon in the top right will display along with your name. On mobile, the account icon will show instead. Tap this icon and you will be able to access your ticketing account details.

  Here you will be able to see all of your ticketing information, friends & family connections, purchase history and all other information that was available with your old log in.

  If you need to update any of your details, click the edit button which will take you to your Digital Account.  You can then update your details, email, password and marketing preferences.

  Updating Digital Account Guide