Ticketing

We will advertise ticket availability, prices, change in ticketing policy and fixture changes as quickly as possible via our official website & social media platforms.

Match tickets cover a broad range of prices and a minimum of 5% of our capacity will be available to non-season ticket holders.

In certain areas of the stadium, concessions will be given to:

• Under 14’s (aged 13 and under - Must be attending with an adult over the age of 18 in the same block)
• Under 18’s (aged 17 and under)
• Under 21’s (aged 18-20)
• Over 66’s (aged 66 and over)
• Serving members of the Armed Forces
• Supporters with a restricted view of the pitch (supporters will be informed of the restriction at the time of purchase)

Seats with impaired views are defined by the following criteria:

• Restricted view – the view of either goal mouth is impaired
• Obstructed view – the view of a large portion of the pitch is impaired
• Severely obstructed view – the view of a large portion of the pitch is severely impaired

Particular emphasis will be given to encouraging young people and their families to Villa Park.

We will always provide an area of the ground for the exclusive use of family groups and junior supporters.

Under 3’s will be permitted to Villa Park in our Family Zone but must purchase a ticket in an adjacent seat to an adult/young adult over the age of 18.

We offer a system of concessionary ticket prices tailored for disabled supporters.

The scheme will apply to those supporters where a reasonable adjustment has been made to facilitate viewing or where a personal support need has been identified.

Concessions will not be based on impairment type but will recognise that some disabled supporters have a restricted choice of viewing area in the stadium and / or could not attend a match without personal support or the provision of an auxiliary aid.

Where the need for personal support has been identified the club will admit the personal assistant free of charge on the understanding that they are providing a service to the disabled supporter to enable them to access matchday facilities.

For full details on disabled ticketing please call 0333 323 1874 or email accessibility@avfc.co.uk.

Aston Villa will abide by competition rules governing the allocation of tickets to visiting clubs.

Prices for away supporters will be no higher than those charged for home supporters for comparable areas of Villa Park. Concessionary rates will be honoured.

A copy of our Away Fans Guide will be sent to the visiting club’s Supporter Liaison Officer in advance of each fixture in order for the visiting club to disseminate the information that will help your visit to Villa Park be an enjoyable one.

The price of tickets for cup matches will be agreed with our opponents.

Where possible season ticket holders will be given the opportunity to purchase their usual seat in the event of a home cup match. Exceptions to this would be if there are certain areas of Villa Park that will remain closed (this decision would be made based primarily on the anticipated attendance and demand), the visiting club exercising their right to an increased allocation as allowed by competition rules, or certain areas of the stadium instructed to close or required for use by competition organisers.

A cup scheme will be made available to season ticket holders who wish to have their seat purchased automatically for each home cup match.  If their usual seat is allocated to the opposition (due to competition rules) or the area is unavailable to purchase for a cup game then alternative seating will be offered.

Access to replays of abandoned games including free admission to the re-arranged fixture will be given if a match is abandoned after spectators are admitted to the ground but before kick-off.

Half-price admission to the re-arranged fixture will be given if a match is abandoned after kick-off.

All tickets are sold on a non-refundable basis. Refunds may only be considered in exceptional circumstances and will only be issued at the discretion of the club.

We will offer a finance scheme to enable supporters to purchase season tickets by instalments via V12 Finance.

Priority will be given to season ticket holders that regularly attend away matches, and then to other season ticket holders and members before a general sale, subject to availability.

We will offer a travel service to away matches and will depart from Villa Park subject to supporters securing ticket for the match via our ticket office (Travel will not operate for those teams located a short distance from Villa Park).