Aston Villa supporters are advised of additional measures the club are now putting in place to combat the increasing number of fans attempting to re-sell tickets.
The club has become aware of the need to address supporter conduct with regards to ticket ownership, for both home and away matches.
Fans are reminded of the legitimate route provided in which to resell their home season ticket on a match-by-match basis through the club’s approved process. For more details and our ticketing FAQs, click here.
Periodically throughout the season, purchasers for away fixtures will also be selected at random and asked to collect tickets from the host stadium on a matchday with the production of valid photo ID.
To maintain club integrity, the following consequences have now been put in place in an attempt to prevent offences taking place.
| Home Offence | Warning | 1 Home League match ban | 3 Home League match ban | 9 Home League match ban | 19 Home League match ban (effectively season long) |
| Passing Fan ID for a match ticket or concession abuse | First offence | Second offence | Third offence | ||
| Fan ID transfer of a season ticket | First offence and put bottom of waiting list | ||||
| A season card holder advertising home tickets at the value of 1/19th | First offence | Second offence | Third offence | ||
| A season card holder advertising home ticket at a value ABOVE 1/19th (including child ticket sold as an adult) | First offence | Second offence | |||
| Advertising home match ticket at face value | First offence | Second offence | Third offence | ||
| Advertising home match ticket at profit | First offence | Second offence | |||
| Away Offence | Warning | 1 Away League match ban | 3 Away League match ban | 9 Away League match ban | 19 Away League match ban (effectively season long) |
| Passing Fan ID / Advertising away ticket at face value | First offence | Second offence | Third offence | ||
| Advertising away ticket at profit | First offence | Second offence | |||
| Travel Offence | Warning | 1 Away League match ban | 3 Away League match ban | 9 Away League match ban | 19 Away League match ban (effectively season long and permanent ban on future coach travel) |
| Breach of code of conduct for travelling on official away coaches | First offence | Second offence | Third offence | Fourth offence | Fifth offence |
| Foul and abusive language and/or behaviour | First offence | Second offence | Third offence | ||
| Consumption of alcohol | First offence |
