Mascot packages are still available for Aston Villa Women's upcoming WSL fixture against Liverpool!
This once-in-a-lifetime experience is available for junior fans aged 5-14, and we can guarantee a day no young Villan will ever forget!
We face the Reds at Villa Park on Sunday, May 21 (ko 2pm).
To get in touch, email mascots@avfc.co.uk or phone 0333 323 1874.
The Mascot Experience Package
The package price is £250.
- Full home or away kit (shirt/shorts/socks) will be provided and posted prior to the match (please only wear trainers. Studs/moulds aren't permitted)
- One parking space per mascot package will be provided on-site
- Pre-match access to 82 Lounge from 11.30am
- Complimentary drink on arrival
- Private reserved table
- Hot roast bap with dessert station
- Cash bar
- Two adult and two junior tickets centrally located in the padded executive seats within the Trinity Road Stand (One junior ticket is for the mascot themselves)
- Matchday programme
- Family entertainment
- Mascot gift bag
- Pitchside introduction to the crowd prior to kick-off
- Player meet and greet (for the mascot only, subject to availability)
- Walkout of tunnel with a first-team player
- Four complimentary photos taken by our official mascot photographer (sent post-match via email with opportunity to purchase more)
- Twitter shoutout from our @AVFCSupport account on matchday
FAQs
Q: I am a Hospitality STH how do I get my child to be a Mascot?
A: Some Hospitality season tickets may include a Mascot package. You would need to check with your Hospitality account manager to confirm this, otherwise it is the same process and cost as any other supporter.
Q: My child wants to be a Mascot, but they are supporters of another club; can they do the experience?
A: Unfortunately, Mascot packages are for home supporters only. You would need to contact the club the child supports to see if they can accommodate.
Q: My child is 4 and wants to be a mascot; what are the ages?
A: The Mascot Package is for children aged 5-14 (inclusive)
Q: How many tickets are included in the package?
A: 2 adults and 2 under 18 tickets will be provided for each Mascot package. 1 of the under 18 tickets is for the Mascot themselves.
Q: Is parking included?
A: yes, 1 parking space per mascot package will be provided in Villa Village Car Park. If you require a accessible space, please let the Mascot Co-Ordinator know as soon as possible to arrange this. A blue badge will need to be always displayed.
Q: My child has the home kit already; can they have the away kit?
A: Yes, you can choose between the home or away kit.
Q: My child has both home and away kits can we have the third or goalkeeper kit?
A: Unfortunately, we only have the Home or Away as an option of Kit.
Q: My Junior does not fit into regular junior sizes; can they have an adult kit?
A: If your child does not fit into regular junior kits and requires and adult size, you can pay the difference for an adult size.
Q: What if I order a size kit and it does not fit?
A: Notify the Mascot Co-Ordinator as soon as possible so they can arrange a particular size in time for the game. If your child does not fit into regular junior kits and requires and adult size, you can pay the difference for an adult size.
Q: What footwear should my child wear?
A: Trainers only, no football boots to be worn.
Q: Can I collect the kit instead of it being posted?
A: Yes, we can arrange for kit to be collected. This will be from the NORTH STAND RECEPTION ONLY. If this needs to be arranged, please inform the Mascot Co-Ordinator when purchasing. (Certain weekdays only)
Q: My child has tested positive for COVID-19 can we rearrange, get a refund or transfer to another child?
A: As per the Terms and Conditions, the Mascot package is non-refundable and non-transferable. This includes positive COVID tests. We do not offer refunds on Mascot packages unless under exceptional circumstances. For the avoidance of doubt, the final decision belongs to the Head of Ticketing Operations.
Q: My child is in a wheelchair; can they do the Mascot Package?
A: We here at Aston Villa are an inclusive club. Adjustments can be made to the experience to accommodate a Wheelchair Mascot. The Mascot area is WC accessible.
Q: My child is disabled; can I be with them in the tunnel area?
A: We are unable to allow parents/guardians in the tunnel area or pitch side whilst the Mascot is on the experience. Parents/guardians may go the allocated seating area by swiping the tickets in via the turnstile that corresponds to your Match ticket. The Mascot Co-Ordinator and members of the safeguarding department will be always present to assist.
Q: Can I bring a shirt to get signed?
A: Unfortunately, the only items permitted to be signed are the Autograph book included in the gift pack. No items can be left to be signed after the fixture either.
Q: Can I select the player my child goes out with?
A: To be fair and consistent to all Mascots, we will do a random draw to determine which Mascot goes out with which player.
Q: Can my child take a mobile phone in to record their experience?
A: Unfortunately, we cannot permit mobile phones/any recording equipment in the tunnel area or the pitch. This is for safeguarding of other children and copyright purposes. We do have an Official Mascot Photographer that will capture your child’s experience. You will receive complimentary photos from the day.
Q: My child wants to be mascot for two different games in the same season; is this possible?
A: To give everyone a fair chance we only permit one Mascot package, per child, per season. However, a child can be a mascot for both a men’s home fixture and a women’s home fixture in the same season.
Q: We booked for a particular fixture, but my child has changed their mind and would like to change it to another; can this be done?
A: Once you have received confirmation of your booking, all packages are final and cannot be transferred to a different fixture. If you require a different fixture, you can be added to the waiting list for the following season.
Q: I want my child to have photos taken in certain areas/ with a certain player; can this be arranged?
A: The Official Mascot Photographer, will have a set number of areas they are allowed to take photos in and who with. We make no guarantees on where or who your child may have pictures with.
Q: What if we are running late to arrive to the stadium?
A: We always advise leaving your destination with plenty of time to arrive at the stadium on time for your Mascot Package. We will not delay the experience for other children if you are late. You will not be partially refunded if you are late and miss part of the experience.
Q: Can my child wear their kit before the match?
A: We expect all Mascots to arrive in full, as new kit. Any damages to the kit, will not be replaced by the club, but at your own expense.
Q: Is there somewhere my child can get changed before/after the experience?
A: There are toilets located within the Mascot area. This will not be accessible after the match, only before.
